In cases where producers of public performing arts shows enclosed by Law 1493 of 2011, with active and valid registration in the Portal Único de espectáculos Públicos -PULEP, and ticket office operators with valid authorization granted by the Ministry of Culture, receive requests for returns and other situations related to the reimbursement for the sale of tickets and delivery of attendance rights for public performing arts shows that were to be held from March 12st 2020, date on which the health emergency caused by COVID-19 began throughout the national territory, are entitle to return or reimbursement the rights to attend the shows effectively cancelled, postponed or rescheduled, during the validity of the Health Emergency and for up to one more year.